Privacy Policy

SMS Opt-In Details

When you provide your mobile phone number on our website, including by completing the form at https://estimate.ecobuildjax.com/home, you may choose to opt in to receive SMS text messages from Ecobuild Roofing. End users opt in via a website form that collects their phone number, where they may select a dedicated consent checkbox to agree to receive SMS messages related to estimates, project updates, appointment reminders, and promotional offers; this checkbox is not pre-selected and is not required to submit the form. By opting in, you consent to receive recurring SMS messages from us; message frequency may vary based on your interactions with our services. Message and data rates may apply according to your mobile carrier’s plan, and you can opt out at any time by replying STOP to any SMS message from us or by contacting us using the information in the “Contact Us” section of this Privacy Policy. You may also text HELP for more information or assistance regarding our SMS program.

Data Security and Handling for SMS Information

We implement commercially reasonable administrative, technical, and physical safeguards to protect the personal information we collect, including phone numbers and SMS-related data, against unauthorized access, disclosure, alteration, or destruction. This includes using secure servers, access controls, and other industry-standard security measures designed to protect data in transit and at rest. Your phone number and SMS contact details are retained only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law, after which they are securely deleted or anonymized. We limit access to SMS opt-in information to authorized personnel and service providers who need it to operate our messaging program and who are obligated to maintain its confidentiality.

User Rights

Subject to applicable law, you have certain rights regarding your personal information, including information associated with your SMS subscription. You may request to access the personal information we hold about you, to correct or update inaccurate information, or to delete your information, except where we are required to retain it for legal, regulatory, or legitimate business purposes. You also have the right to withdraw your consent to receive SMS messages at any time by replying STOP to any text message or by contacting us using the details in the “Contact Us” section; withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal. To exercise any of these rights, please reach out to us at info@ecobuildjax.com or by using the other contact methods listed in this Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as pixels, tags, and web beacons) to collect and store certain information when you visit our website, including pages viewed, time spent on each page, and how you interact with our content. These technologies help us remember your preferences, improve site performance and security, analyze how our website is used, and support our marketing and advertising efforts. You can control or disable cookies through your browser settings; however, if you choose to block certain cookies, some features of our website may not function properly. For more information about cookies and how they work, you may visit independent resources such as www.allaboutcookies.org.

Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes your mobile phone number, consent status, and SMS interaction data collected through our forms or messaging programs. All other categories of personal information described in this Privacy Policy may be shared with third parties as outlined in the “Practices for Sharing This Information” section, but this sharing expressly excludes any mobile information collected for SMS purposes.